I was promised a confirmation, but it hasn’t arrived – and without the reference number, I can’t cancel
Last week I used Booking.com to book return business class flights from the UK to Kathmandu in October. I was going out with Qatar Airways and back with Vistara, at a total cost of £3,679.
Once the payment had gone through, the website told me I would receive an email with the booking reference and details within a few hours. However, no booking reference arrived.
Written by Miles Brignall
This news first appeared on https://www.theguardian.com/money/article/2024/aug/07/bookingcom-flight-confirmation-cancel under the title “Has Booking.com sold me a £3,000 flight to Nepal or not?”. Bolchha Nepal is not responsible or affiliated towards the opinion expressed in this news article.
