Salesforce promotes Bret Taylor to president and COO

Salesforce announced today that it has named Bret Taylor as president and chief operating officer of the company. Prior to today’s promotion, Taylor held the position of president and chief product officer.

In his new position, Taylor will be responsible for a number of activities including leading Salesforce’s global product vision, engineering, security, marketing and communications. That’s a big job, and as such he will report directly to chairman Marc Benioff.

Taylor has had increasing responsibilities over the last couple of years, taking the lead on many of Salesforce’s biggest announcements at Dreamforce, the company’s massive yearly customer conference. In fact, Benioff said in a statement that Taylor has already been responsible for product vision, development and go-to-market strategy prior to today’s promotion.

“His expanded portfolio of responsibilities will enable us to drive even greater customer success and innovation as we experience rapid growth at scale,” Benioff said in the statement.

Brent Leary, founder at CRM Essentials, who has been watching the company since its earliest days, says it feels like this could be part of succession plan down the road. This promotion could be a signal that Taylor is being groomed to take over for Benioff and co-CEO Keith Block whenever they decide to move on.

“It’s been feeling like he’s being groomed for the big chair somewhere down the line. He’s a generation behind the current leadership, but his experiences at startups and creating iconic technologies at iconic companies uniquely positioned him for a move like this at a company like Salesforce,” Leary told TechCrunch.

Ray Wang, founder and principal analyst at Constellation Research, agrees, saying Taylor is a rising star at Salesforce. “As the guy who invented the Like button at Facebook, Google Maps and other innovations, he’s the chosen one to take the technologies teams further,” Wang said.

Wang adds that Taylor’s strengths are about quickly determining a pragmatic path to market for ideas, but also simplifying the complex. “It’s a good move for Salesforce, and shows the deep bench strength the team has,” he said.

Taylor came to Salesforce when the company purchased Quip in August 2016 for $750 million. He was promoted to president and chief product officer in November 2017. Prior to launching Quip he was chief technology officer at Facebook.